Buffer’s Approach to Customer Support
How can we keep creating a unique customer support experience even as we get an increasing number of messages from customers? This is a question that is always on my…
Introducing AI made for Social Media — Buffer’s AI Assistant
It’s been almost a year since ChatGPT launched publicly. Since then, we’ve seen AI used for all sorts of social media tasks. Whether it’s writing content, designing images, responding to…
A Content Calendar Template From Buffer’s Content Team
The world of social media and content marketing is a fast-moving space. Any individuals or teams working in those worlds know how essential it is to have the right tools…