Buffer’s Approach to Customer Support
How can we keep creating a unique customer support experience even as we get an increasing number of messages from customers? This is a question that is always on my…
How I’m Shifting My 2024 Marketing Approach
Last year was a big year for my handmade ornaments company, Forged Flare. We went into 2022 determined to nail our online advertising strategy. We spent the early part of…