Case research movies and buyer testimonials are a robust method to spotlight your clients’ successes—together with how your organization helps.
Case research movies are highly effective instruments for companies trying to entice new shoppers and drive income. Through the use of video, you add a private component that’s tough to realize with a standard, text-based case research.
Interviewing shoppers in case research movies humanizes your work and permits potential clients to higher perceive how your services resolve real-world issues. When correctly executed, a case research video showcases the worth of your work and helps develop your small business.
- Contents
- 1. What’s a Case Research Video?
- 2. What are the Advantages of Case Research Movies?
- 3. The three Forms of Case Research Movies
- 4. Methods to Make a Case Research Video in 10 Easy Steps
- 4.1 Assume Like a Potential Buyer
- 4.2 Ask the Essential Questions
- 4.3 Select the Proper Buyer
- 4.4 Plan Out the Story Arc
- 4.5 Conduct Background Interviews
- 4.6 Write Your Script
- 4.7 Again it Up With Stats
- 4.8 Select a Shoot Location
- 4.9 Develop a Shot Listing
- 4.10 Sweat the Particulars on the Day of the Shoot
- 5. The place to Use Case Research Movies
- 6. 3 of the Finest Case Research Movies to Encourage You
- 6.1 Zoom Testimonial from Zendesk
- 6.2 Google AdWords Case Research
- 6.3 Slack’s Distinctive Tackle the Case Research
What’s a Case Research Video?
A case research video is a bit of persuasive content material that companies use as an example the worth of their services or products, via the telling of actual buyer success tales. It’s a buyer testimonial video that provides authenticity to your advertising efforts.
Profitable case research movies:
- Embody on-camera interviews with clients
- Present how your small business solves a particular buyer downside
- Use stats and figures to again up the client’s story
- Deal with the advantages, not the options
They’re an extremely essential sort of video to have in your arsenal.
Blake Smith, Vidyard’s Artistic Director, deep dives into the world of case research movies, explaining what they’re and the way to make an efficient one. Together with Mat King, Vidyard’s Video Manufacturing Supervisor, he breaks down an instance buyer testimonial video to focus on what goes into creating a great one.
What are the Advantages of Case Research Movies?
Case research movies can profit your small business by elevating consciousness about what you do and attracting new clients. Listed below are a number of the causes it is best to contemplate making a case research video:
They’re persuasive: Having your clients ship compelling the reason why your product works is highly effective. Video is a direct and persuasive medium; viewers retain 95% of your message after they watch it in a video, and solely 10% when studying it in textual content.
They’re participating: Your target market is extra prone to watch a brief video case research than to learn a textual content model of it. That’s as a result of video advertising is extra participating. The truth is, 72% of shoppers want to find out about a product via video in contrast with every other medium.
They’re emotional: Video case research ship private testimonials straight out of your clients, which helps set up an emotional reference to the viewer. Connecting a human face to a narrative is highly effective, and 95% of our selections are subconsciously pushed by our feelings.
They’re versatile: You need to use a video case research throughout quite a lot of advertising channels, and you may even edit particular scenes and contours to make use of for different functions, like for social media. Except your merchandise change drastically, case research movies provide evergreen content material that stays related for years.
The three Forms of Case Research Movies
There are three essential sorts of case research video that your small business can produce, with completely different ranges of complexity:
- Buyer Testimonial: A buyer testimonial is a simple, to-the-point video interview the place you ask inquiries to the client about their expertise together with your merchandise. You’ll solely want one shoot location and minimal enhancing to ship a completed video.
- Buyer Evaluation: A buyer assessment video is one other easy however efficient execution. As a substitute of specializing in a transparent narrative, your buyer can communicate to particular options of your merchandise, and the way they benefited from utilizing these options.
- Case Research Narrative: A case research narrative is probably the most advanced sort of case research video. It entails a mixture of on-camera interviews with clients, B-roll visuals and might even embody graphics and font remedies. It requires extra shoot time and enhancing than the opposite video varieties.
Methods to Make a Case Research Video in 10 Easy Steps
With the proper strategy and correct planning, your case research video can increase your gross sales and usher in new enterprise. Comply with these 10 steps to make a compelling case research video in your firm.
1. Assume Like a Potential Buyer
Step one in making a case research video is to develop an in depth plan together with your target market in thoughts. The extra particular you may be in figuring out the meant viewers, the higher ready you’ll be to deal with their particular targets and ache factors. Even when your product appeals to a large viewers, your case research ought to communicate to at least one particular section of that market.
2. Ask the Essential Questions
Ask your self what downside your target market is experiencing, and the way your small business solves that downside. This may enable you to develop the important thing message of your video, and construct a narrative round it. To assist establish these issues and options, ask your self questions reminiscent of:
- What do my clients care about?
- What do I provide clients that opponents don’t?
- Why do clients use my services?
- What do I assist clients obtain?
3. Select the Proper Buyer
Now that you’ve key messaging in your video, you can begin figuring out clients who go well with the narrative you developed. The next standards will help you slim down your forged of attainable characters:
- They need to match with the video’s target market
- They need to have a compelling, private story to share
- They need to be snug and interesting on digital camera
- They need to have statistics to again up their story
When you’ve recognized an ideal match, you’ll must strategy them together with your request. If you strategy a buyer, be clear about what you’re asking them to do, ease their considerations and allow them to be concerned within the course of. It’s also possible to sweeten the deal by providing one thing in return: Possibly the B-roll you collect could be priceless for their very own advertising efforts, for instance.
Another choice is to ask clients to file video testimonials on their very own time, with easy-to-use software program like Vidyard Chrome extension. That means they will shoot the video when it’s handy, and shortly share the hyperlink with you.
World human capital administration (HCM) software program firm Ceridian, put the human influence of their merchandise entrance and middle on this case research video that includes the Blue Man Group.
Ceridian’s video does a very good job of utilizing B-roll to focus on the artistic nature of their buyer’s enterprise and clarify the challenges they expertise—together with how their product helps.
4. Plan Out the Story Arc
Case research movies want to inform a narrative. Growing a narrative arc helps translate your key messaging right into a compelling narrative for viewers. A latest research on the facility of name storytelling discovered that just about 80% of adults suppose manufacturers ought to inform tales as a part of their advertising efforts. In growing your story arc, it is best to map out your video’s 4 essential levels:
- Introduce the character: Establish the hero of your video. For a video case research, the protagonist will likely be your buyer. Although the video might embody multiple particular person from the featured firm, select one particular person to focus your narrative on. Your essential character must be relatable and interesting.
- Establish the issue: Subsequent, set up the story’s battle. With a model story video, the battle is the ache level your essential character experiences. It’ll make your case research extra related to your target market.
- Clarify the answer: The answer reveals viewers how your product helped the client overcome challenges. Whereas the narrative is essential, you might also wish to use statistics to again up your buyer’s success to make the purpose much more persuasive.
- Present a decision: The decision of your story ought to embody subsequent steps for the viewer. What would you like them to do subsequent? Embody a transparent name to motion on the finish of the video.
5. Conduct Background Interviews
Earlier than you begin taking pictures, conduct background interviews together with your buyer. This gives you a greater sense of the responses you’ll get on digital camera and the way they match into your narrative.
Conducting pre-interviews will familiarize your buyer with the questions you’ll ask them, to allow them to hone their storytelling earlier than showing on digital camera. It’ll additionally enable you to good your listing of interview questions.
Listed below are some questions to contemplate:
- What does your small business do? Who’re your clients?
- The place are you positioned? How lengthy have you ever been in enterprise?
- What challenges did you face earlier than coming to us?
- Why did you determine to make use of our merchandise?
- What differentiates us from our opponents?
- What’s it like to make use of our merchandise?
- What’s it prefer to work with us?
- How have you ever benefited from utilizing our product?
If attainable, conduct your background interview(s) over video conferencing software program or in-person. This gives you a great sense of how snug your potential topics could be on digital camera and enable you to to decide on individuals to function in your case research video.
6. Write Your Script
You don’t should be an expert author to develop a script in your video. Utilizing your story arc as a information, construct out a script that tells the story of your case research.
Introduce the character, give background data, define the small print of the issues they confronted and the way your product helped deal with these issues.
Keep on with the purpose and use a concise, conversational type. In any case, 68% of individuals want to find out about services via short-form movies.
Professional Tip:Use Vidyard’s free video script timer instrument to learn how lengthy your script will likely be whenever you learn it out loud (and edit accordingly).
7. Again it Up With Stats
Whereas growing your script, establish areas the place you’ll be able to again up the story with laborious details. In case your buyer has statistics about how your product elevated gross sales, drove conversions, or resulted in different measurable outcomes, embody these numbers in your script.
Think about using graphs or different visible components to focus on the figures on display screen. Whether or not you get the client to bodily stand in entrance of a chart otherwise you add it in post-production, this may be an effective way to focus on the worth of your providing.
8. Select a Shoot Location
The place you shoot is an enormous a part of the general feel and appear of your remaining case research video. Decide what location is greatest fitted to the actual story your video will inform.
The shoot location might rely in your buyer’s trade: In the event that they work in tech, it most likely is smart to shoot of their workplace. However, in case your buyer works in a hands-on subject like development or neighborhood improvement, you may wish to movie open air to seize the motion.
9. Develop a Shot Listing
Plan forward by placing collectively a listing of all of the photographs you’d prefer to file. For each scene in your script, establish the way it must be shot. Your script will help information your shot listing.
For interview movies, you could wish to attempt quite a lot of angles and shot sizes, from shut ups to medium photographs. Plan out B-roll photographs as properly, so that you don’t miss any essential content material.
10. Sweat the Particulars on the Day of the Shoot
There are additionally a number of key issues you’ll wish to keep in mind on the day of the shoot, to ensure the whole lot runs easily. Don’t neglect to:
- Select a quiet, well-lit location in your on-camera interviews
- Instruct interview topics to reply your questions utilizing full sentences, because the questions will likely be edited out of the ultimate minimize
- Collect quite a lot of B-roll footage that reveals the shoot location, the character working, photographs of your merchandise in use, and extra—it’ll come in useful whenever you’re trying so as to add attention-grabbing visuals to the ultimate minimize.
- Overestimate the period of time you’ll must shoot so that you aren’t speeding to seize the whole lot
Don’t have room in your funds for a full-out case research video? You don’t should have skilled digital camera tools or the funds to go to a buyer in one other location to get the worth out of this kind of video.
Attempt asking pleased clients to file a brief testimonial video utilizing their webcam. You’ll be able to present them with a listing of fundamental inquiries to direct what subjects they concentrate on.
Vidyard’s Chrome extension is a free, easy-to-use instrument that makes creating buyer testimonial movies a breeze.
The place to Use Case Research Movies
After you have a compelling remaining product, you’ll want to contemplate the way to get it in entrance of your target market. Fortunately, case research movies are versatile items of content material that you should utilize throughout quite a lot of advertising channels. Listed below are some choices to contemplate:
- Embed the case research video in your web site, both on the homepage or a devoted case research web page
- Embody the video in a advertising e-mail to ship out to your leads
- Share the case research in your social media accounts
- Incorporate the video into gross sales pitches and displays
- Develop your attain by selling the video in a digital advert marketing campaign
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3 of the Finest Case Research Movies to Encourage You
These three compelling case research video examples will help inspire you to create charming testimonials of your personal.
1. Zoom Testimonial from Zendesk
It is a nice instance of a well-produced, well-told case research narrative. It gives a great mixture of interviews with clients and B-roll displaying how they use the product. The interviews concentrate on issues the corporate confronted and the way Zoom solved these points, quite than itemizing its options. The video is brief sufficient that viewers received’t lose curiosity, however that it nonetheless tells a full story.
2. Google AdWords Case Research
This video is a good instance of how getting out of an workplace setting could make for a visually participating case research video. The primary character is relatable and comfy on digital camera. She’s nice at telling the story of how Google AdWords helped develop her enterprise and seamlessly contains stats in her narrative. The supporting forged of canine extras doesn’t harm, both.
3. Slack’s Distinctive Tackle the Case Research
If you happen to nonetheless aren’t satisfied that case research movies may be enjoyable and interesting, this humorous instance from Slack ought to do the trick. It is a completely different sort of case research video, as a result of it’s totally scripted, nevertheless it reveals how essential it’s to inform a robust, relatable story. The video does an excellent job of integrating Slack’s options and advantages into on-camera interviews. And it illustrates how a little bit of humor can go a good distance towards convincing clients to spend money on your product.